Albany Utilities officials want customers to be aware of a utility phone scam. A few customers have reported receiving calls from someone stating that their payment is due, then demanding immediate payment of the utility bill to avoid service interruption.
Albany Utilities representatives want residents to know they will never contact a customer requesting payment and financial information like a credit card number, bank routing number, or account number over the
phone.
If you receive a call from someone requesting this information, please end the call and notify Albany Utilities at 229.883.8330 or the Albany Police Department at 229.431.2100.
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